Frequently Asked Questions

What is Generation Faith?

Fuel for your Adventure! Based out of Asheville, NC and founded in the South Florida region in 2011, we’re a collection of adventure junkies obsessed with hiking, running, riding, camping and an overall lust for the great outdoors. We offer the best prices on premium gear and apparel from all across the universe, and provide the community access to these deals in order to outfit other like minded people on their journeys.

Can I modify an existing order?

Possibly. It depends if the order has been processed and moved to our shipping team yet. Please give us a call to see if we can get this completed.

Do you offer expedited or free shipping?

You betcha. During checkout, you will be able to select either 2-day or 1-day shipping (for an additional charge) and as always, if your order is over $100, basic ground shippin’ is freeeeeeeeee.

What if my package doesn't arrive at the specified time?

Give us a tiny bit more time. Sometimes UPS or USPS has a hang up and things get delivered late. If it still doesn’t show up, or says its been delivered and you never actually received anything, give us a call or shoot us an email and we will figure out where that thing got off to.

What if the wrong item showed up?

Give it to your estranged uncle for his birthday. Seriously. If we send you the wrong item, keep it. Wear it. Donate it. Whatever you’d like. Just send us pictures of the item sent to you for verification, give us a call, and we will get the actual item back out to you immediately. This shouldn’t ever happen, so if it does, it’s on us. No need to return the item.

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